Tactful Innovation Technology Limited

Tactful provides access to AI models from OpenAI, Azure, Google and many more to empower businesses with proven, industry-specific solutions. It offers an AI-powered and effortlessly configurable customer service platform. Key features include omnichannel customer service, marketing and social media moderation, digital sales, and helpdesk and technical support. The platform integrates with various channels and business tools, offering a unified inbox, empowering supervisors, and providing advanced routing and real-time insights. It also features a no-code automation studio for workflow design, AI-powered automation, pre-built templates, and integration-friendly features. Tactful also provides Intelligent Routing to direct interactions across voice and digital channels and offers multilingual conversational chatbots.